These are all in theĬloud, so you don’t have to use up your own hard disks. Thousand home security videos lasting 30 seconds each. Streaming along with cloud video coverage. On a monthly basis it’s not really much moreĮxpensive, as you only pay $13.86 a month for the system. If you get this with video, then the price Protection too, along with home automation and LiveVoice Assist. You’ll need, along with cellular backup and smartphone control. This gives you the 24/7 monitoring service The monitoring service costs $29 a month again, but this time You don’t have to payĮverything up front, as you can instead pay $11.08 a month for 36 months withoutĪny interest. The Brinks Home Complete plan gives you aĬomplete package of security devices all for $399. A 24/7 monitoring service is also available for $29 a monthĪnd you’re not locked into a contract. This featuresĬellular backup, tamper protection, smartphone control, home automation, and System is available with a $100 discount ($299 instead of $399). Brinks is actually just the seller here, and this time their If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The first plan available from Brinks is the BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Instead, it's constant problems with little to no assistance on their part. Brinks are con artists promising fast assistance to solve problems, which they told us would be minimal. We have five year contract with them and they tell us that we have to pay them four years worth of their monthly service fee of $75.93 to get out of the contract, or about $3500. When we asked for a technician to come out and install a siren, they told us that there was no technician available now or in the future to install it. We never heard it because Brinks had not installed a siren on our system. We recently had an alarm event while we were sleeping. They typically promise to send ** a component for ** to install ourselves and we then wait weeks for that component to show up. We have had numerous problems with the system over the year of their service and waited weeks, with numerous call backs with the, to get a technician out. That was a lie, and even that rep was gone in a couple of months. The Brinks rep promised ** that Brinks would have local technicians available whenever we experienced problems with their system or needed some form of service. We switched our alarm system from Vivint to Brinks in March 2022 because our service from Vivint was poor.
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